Shipping policy

At Petal & Pop, we are committed to delivering your products safely, quickly, and reliably across the United States.

1. Shipping Destinations

We ship to all 50 states in the USA. Currently, we do not offer international shipping.

2. Processing Time

-Orders are processed within 1–3 business days after payment is confirmed.
-During peak seasons or promotional sales, processing may take slightly longer.

3. Shipping Methods & Delivery Time

We offer standard and expedited shipping options:

-Standard Shipping: 5-14 business days

4. Shipping Costs

Shipping costs are calculated at checkout based on order weight, size, and delivery location. Occasionally, promotional free shipping may be available for qualifying orders.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package directly with the carrier.

6. Damaged or Lost Items

If your order arrives damaged or is lost in transit, please contact us immediately at monicaheishere007@gmail.com. Provide your order number and photos if applicable. We will work with you to replace the items or issue a refund.

7. Address Accuracy

Please ensure your shipping address is accurate at the time of checkout. Petal & Pop is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

8. Questions?

If you have any questions about your order, shipping times, or delivery, please contact our customer support at monicaheishere007@gmail.com.