1. What products does Petal & Pop sell?
We offer a wide range of stylish jewellery, hair decorations, nail art accessories, DIY craft materials, and everyday lifestyle accessories. Our collection is curated to keep up with the latest trends while remaining affordable and high-quality.
2. Do you ship across the USA?
Yes! Petal & Pop ships to all states within the United States. We offer fast, reliable shipping and ensure your order arrives safely and on time.
3. How long does shipping take?
Shipping typically takes 3–7 business days, depending on your location. You will receive a tracking number once your order is shipped so you can follow its journey.
4. What is your return or exchange policy?
We want you to be completely satisfied with your purchase. Items can be returned or exchanged within 14 days of delivery. Products must be in their original condition and packaging. For returns or exchanges, please contact us at monicaheishere007@gmail.com.
5. Are your products high-quality?
Absolutely! All our products are carefully selected for quality, durability, and aesthetic appeal. We aim to provide items that are both trendy and long-lasting.
6. Can I customize or personalize my order?
Currently, we offer select customization options for jewellery and DIY materials. If you have a special request, please email us at monicaheishere007@gmail.com, and we’ll do our best to assist you.
7. How can I contact customer support?
For questions about orders, shipping, or products, reach out to us anytime at monicaheishere007@gmail.com. Our friendly support team will respond promptly.
8. Do you offer discounts or promotions?
Yes! We regularly offer sales, discounts, and special promotions. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals.